Sage CRM
Sage CRM is an integrated sales, marketing, customer support and call center automation solution. Sage CRM is completely Internet and WAP enabled, providing users access anytime, anywhere via a Web browser or wireless device, such as a PocketPC or WAP enabled mobile phone. Sage CRM integrates with Sage Timberline Office to provide authorized CRM users with efficient access to vital customer, partner and related transactional data.
Full integration to other business-critical solutions you use every day, such as Microsoft Outlook and Lotus Notes, as well as proprietary systems, ensure that Sage’s customer relationship management software is a complete portal to all the data and applications you count on to help manage your business.
In addition, Sage CRM includes a built-in portal for web self-service. This means you can quickly and easily allow your customers to log field service requests and track their status from their web browser. Field service technicians can also be notified of these requests via their handheld PDA or email. Office-based personnel can seamlessly post these service requests as Work Orders in Sage Timberline Office Service Management, where your accounting staff can point invoices and track other activity.
Sage CRM comes with built-in automated workflows for Leads, Sales and Support. These can be customized via a graphical interface from the same web browser your CRM users access. Indeed, the entire Sage CRM administrative console is completely web-enabled and user-friendly.
Isn't it time you considered providing your in-house and field teams with a single view of your customers, their jobs and all related activities and communications? If so, then let United Solutions help you make an informed decision. We will gladly set up a webinar or come to your office and show you the features and benefits of Sage CRM with Sage Timberline Office integration.
United Solutions is the premier supplier of Sage Timberline Office products in New England; contact us to develop a streamlined software solution for your business with Sage CRM.
Contact: Graham MacLeod
Title: Director, CRM
Tel: 508-934-6780
Email: graham.macleod@u-s-i.com
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